Top 10 Advantages of a Windows PABX
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New 3CX server includes a Skype gateway
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Evolve your communications with 3CX Phone System for Windows - an IP Phone System that completely replaces your proprietary PBX, supports standard SIP soft/hard phones, VOIP services and traditional PSTN phone lines. 3CX Phone System is far less expensive than a traditional PBX and can reduce call costs substantially by using a VOIP service provider. Its web-based administration makes phone system management easy. 3CX Phone System eliminates the phone wiring network and allows users to hot desk simply by taking their phone.
Key Features:
- Complete phone system - Provides call switching, routing & queueing
- Purchase cost dramatically lower than a traditional hardware PBX
- Scaleable - Unlimited extensions and phone lines. No proprietary expansion modules needed!
- Web based configuration & status indication - Easy phone system management!
- Unified communications - Receive voice mail via e-mail & see user presence
- Auto attendant (e.g. 1 for sales, 2 for support, etc.)
- Reduce long distance and inter office call costs
- No more expensive proprietary system phones - Use standard SIP phones
- Eliminate the phone wiring and make moving offices easier
- Inbuilt Outlook, Salesforce.com integration
- Out of the box configuration for many VOIP providers, VoIP Gateways, Skype™ and IP Phones.
Features: Starter package vs Professional package
| | | |
| General Phone System Features | Starter | Proffesional |
| Call Logging | X | X |
| Call Reporting | X | X |
| Blind Call Transfer | X | X |
| Attended Call Transfer | X | X |
| Call Forward on Busy | X | X |
| Call Forward on No Answer | X | X |
| Call Routing (DID) | X | X |
| Caller ID | X | X |
| Conference Calling | X | X |
| Auto Attendant / Digital Receptionist | X | X |
| Voice Mail | X | X |
| Music on Hold | X | X |
| Ring Groups | X | X |
| Hunt Groups | X | X |
| Central Phonebook | X | X |
| Call Parking | | X |
| Call Pickup | | X |
| Call Queueing | | X |
| Call Recording | | X |
| Dial by Name | | X |
| MWI - Message Waiting Indicator | | X |
| BLF Status Updates | | X |
| Conference Rooms | | X |
| Intercom | | X |
| Paging | | X |
| | |
| Management and Scaleability | | |
| Web-based management console | X | X |
| Configuration wizard | X | X |
| Real Time Web-based System Status | X | X |
| Integrated Web Server | X | X |
| Automated Restore and Backup | X | X |
| Firewall Friendly Configuration of External Extensions via Tunnel | X | X |
| Microsoft Windows Server 2003 Certified | X | X |
| Integrated Enterprise Database (PostgreSQL) | X | X |
| Ability to Run as Windows 2008 Virtual Machine | X | X |
| Ability to Run as VmwareVirtual Machine | X | X |
| Supports Windows Clustering | X | X |
| Automatic Phone Provisioning | X | X |
| Allow Users to Configure their Own Extension Settings | X | X |
| | |
| Unified Communications and Mobility | | |
| Myphone Self-Service User Portal | X | X |
| Receive Voice Mail via Email | X | X |
| Public SIP ID for Extensions | X | X |
| 3CX Tunnel for Easy Remote Connections | X | X |
| Advanced forwarding rules based on caller ID, time & type of call | X | X |
| Integrate Branch Offices with 3CX Bridge | | X |
| Standards-based Presence Information | | X |
| Integrated Fax Server | | X |
| Receive Faxes via Email as PDF | | X |
| | |
| 3CX VOIP Client | | |
| Compact Windows System Tray Applet | X | X |
| Tunnel all VOIP Traffic over a Single Port | X | X |
| Place Calls | X | X |
| Transfer Calls | X | X |
| Shows Incoming Calls | X | X |
| Shows Caller ID | X | X |
| Shows Personal Call History | X | X |
| Divert Calls to Voice Mail | | X |
| TAPI Driver for Integration with Microsoft Outlook | | X |
| Queue Monitoring | | X |
| Shows Status of Other Extensions | | X |
| Run as Presence Monitor in Combination with Deskphone | | X |
| | |
| 3rd Party Application Integration | | |
| Microsoft Outlook | | X |
| Salesforce Integration | | X |
| HTTP API to Integrate with any Web CRM | | X |
| Microsoft Exchange 2007 UM | | X |
| | |
| SIP Standards Support | | |
| Fully Supports RFC 3261 | X | X |
| SIP Forking | X | X |
| Establish Standards-based SIP Trunks with other SIP Servers | | X |
| | |
| Devices and Providers | | |
| Supports SIP Hardware Phones | | |
| Supports SIP Software Phones | | |
| Supports Leading SIP / VOIP Gateways | | |
| Supports Sangoma cards | | |
| Supports Popular SIP /VOIP Providers | | |
| SIP Trunking Support | | |
| Create Free Communication Links to other 3CX Systems | | |
| Create Free Communication Links to other SIP Servers | | |
| | |
| Codecs (Voice Compression) | | |
| G711 (a law and u law) | X | X |
| GSM | X | X |
| Speex | X | X |
| Ilbc | X | X |
| G729 | | X |
| | |
| Customer Service and Support | | |
| Wiki | X | X |
| Community Forums (no 3CX Support) | X | X |
| Email Support *1 | | X |
| Live Chat Support*2 | | X |
| | |
| 1. Requires a support package | | |
| 2. Requires a support package | |
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