Need to upgrade your phone system or PBX?Setting up a new branch or office?
Install a cost-effective and reliable VoIP PBX !
We offer various VoIP solutions to increase your productivity and bring down your communication costs.
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Packages page for details on some of our favourite packages...
VoIP stands for Voice over Internet Protocol. And put simply, VoIP is a phone service that uses the Internet* instead of the traditional public telephone network.
What Does VoIP Do?
VoIP can connect your Receptionist (working from home) to the phone system in your office (and / or Branch Offices) completely transparently! All of your customers will be answered and transferred as usual. No one will ever know the difference. VoIP makes teleworking easy. VoIP can also allow you to make a call directly from a computer, a special VoIP phone, or even a traditional phone connected to a special adapter.
To your customers, your VoIP phone system is like any other. When they call, your Receptionist answers, when they want to speak with you in the office, they get transferred to your extension; Or, if you’re also working from home...to your extension at home.
What Can VoIP Do For Your Business?
What are the advantages and disadvantages to VoIP? The two major advantages are cost and flexibility. A business can save a signinicant amount of money on their monthly phone bill by using a VoIP phone system. And VoIP is more flexible because new phone lines do not need to be ordered for a new branch office location or a teleworker as with traditional phone service. This means that a new location can be connected to the main phone system and be operational much more quickly.
How Can it Save Money for Your Company?
VoIP takes advantage of a single network (the Internet) carrying both voice and data. A traditional phone system requires a phone line separate from the Internet. VoIP uses your existing broadband Internet connection, eliminating the need for a second phone line and pricey long distance fees.
What Other Advantages Does VoIP Have?
Flexibility and more flexibility! Imagine receiving a call meant for your desk phone while on vacation in Hawaii. With VoIP it’s not only possible, it’s easy!
Another great application of VoIP is in widespread use by companies who provide a lot of phone support. No longer do these companies require massive warehouses full of employees. They now use a VoIP system to route calls to agents with VoIP phones on their desks at home. Often, these agents are scattered across the country or even the world!
So is VoIP right for your company?
As with most business decisions, the answer is, “It depends.” The number of locations you support and the amount of money you spends on traditional local and long distance service are the two main factors in determining the effectiveness of a VoIP system.